Privacy policy.

This Privacy Policy describes how HILLS TO DIE ON LLC ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website or otherwise communicate with us regarding the services we provide (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as outlined below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use information we collect about you to:

  • Communicate with you,

  • Provide or improve the Services,

  • Comply with applicable legal obligations,

  • Enforce any applicable terms of service, and

  • Protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

The information you directly submit to us through our Services may include:

  • Contact details such as your name, email address, and phone number.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information such as your username, password, and security questions.

  • Customer support information including details you provide when communicating with us.

Some features of the Services may require you to directly provide us with certain information about yourself. Electing not to provide this information may prevent you from accessing certain features.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data") through technologies such as cookies and pixels. Usage Data may include:

  • Device information,

  • Browser information,

  • Network connection details,

  • IP address, and

  • Other interaction data.

Information We Obtain from Third Parties

We may also obtain information about you from third parties, including:

  • Vendors and service providers who collect information on our behalf (e.g., Shopify, payment processors).

  • Third-party technologies that track your interactions with our Services (e.g., analytics tools, advertising platforms).

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to:

  • Process payments,

  • Fulfill orders,

  • Manage your account, and

  • Facilitate returns or exchanges.

Marketing and Advertising

We may use your personal information to:

  • Send marketing communications via email, text, or postal mail,

  • Show advertisements tailored to your interests, and

  • Optimize the user experience across our website.

Security and Fraud Prevention

We use your personal information to detect and address potential fraudulent or illegal activity and to secure your account.

Service Improvement and Communication

We may use your personal information to provide customer support and enhance our Services.

Cookies

We use cookies to:

  • Enhance and personalize your experience,

  • Run analytics,

  • Improve our Services, and

  • Facilitate advertising efforts.

Most browsers automatically accept cookies, but you can manage your preferences through browser settings. Blocking cookies may impact your user experience.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • Vendors and Service Providers: For payment processing, order fulfillment, analytics, and IT management.

  • Business and Marketing Partners: To deliver advertisements and promotional materials.

  • Affiliates: For operational purposes within our corporate group.

  • Legal Compliance: To comply with legal obligations, enforce agreements, and protect our rights or those of others.

In the past 12 months, we have disclosed the following categories of personal information:

  • Identifiers (e.g., name, email address),

  • Commercial information (e.g., purchase history),

  • Usage Data, and

  • Geolocation data.

We do not use or disclose sensitive personal information without your consent or for inferring characteristics about you.

Third-Party Websites and Links

Our website may contain links to third-party platforms. We are not responsible for the privacy practices of those platforms. We encourage you to review their privacy policies before providing them with your information.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal information, please contact us to request its deletion.

Security and Retention of Your Information

We implement reasonable security measures to protect your personal information. However, no security measures are perfect, and we cannot guarantee absolute protection. Information retention varies based on legal obligations, account maintenance, and other relevant factors.

Your Rights

Depending on your location, you may have rights such as:

  • Accessing your personal information,

  • Requesting the deletion of your information,

  • Correcting inaccuracies, and

  • Opting out of certain data-sharing activities.

To exercise your rights, please contact us at jaydengiles@hillstodieon.us.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at jaydengiles@hillstodieon.us.

Last Updated: [January 23, 2025]